East Sea Energy Environment (ESEC) – a strategic partner of IBM Corporation, we are a pioneer in technology in electricity, energy infrastructure and digital transformation, serving the sustainable development strategy. Understanding the strong digital transformation needs of the current Vietnamese technology market, we provide IBM Maximo IT solution – a comprehensive integrated platform of resources, processes, and infrastructure for IT/OT.
Today, with the rapid and strong development of technology, improvements in containerization and cloud computing bring outstanding efficiency to users, but also bring complications when users have more access to organizational systems. Therefore, the IT department is facing the challenge of ensuring effective information technology (IT) management while still bringing added value to operations.
In addition, the current market trend is shifting to a digital environment, digital transformation; this forces organizations to seek innovative solutions to enhance user experience, especially in the technology field, the common goal is not to affect the productivity of the organization, business. These technology solutions will support the IT service management (ITSM) process so that the network system is effectively connected and provides fast, accurate and flexible processing speed.
IBM Maximo IT is a comprehensive solution that delivers IT service management (ITSM) and IT asset management (ITAM), providing organizations with powerful capabilities for managing IT infrastructure, services, and assets. With the addition of Maximo IT as a new, key feature to the IBM Maximo Application Suite, users have access to a single, integrated platform for ITSM, asset management, and service desk functions. This integration simplifies IT management and streamlines processes and collaboration across service delivery, asset utilization, and the pace of change to support efficient, high-speed business operations.
IBM Maximo IT provides a comprehensive integrated platform of resources, processes, and infrastructure for IT/OT with the following features:
- Enterprise IT Service & Asset Management
- Improved visibility of the infrastructure
- Increase control of IT resources, processes, and changes
- Automation to reduce costs and improve the consistency, efficiency, and effectiveness of IT crucial processes
- Helps to reduce costs and increase satisfaction through self-service
- Enables transparency of data
- Automated and integrated enterprise service management processes
- Adds capabilities to support IT/OT convergence
Outstanding efficiency that IBM Maximo IT brings to organizations and businesses that apply it:
- Up to 40% more efficient cross functional processes controlling service requests, assets, configuration and maintenance planning.
- Up to 60% increase in service request responsiveness to problems and user issues
- Up to 70% reduction in change-related outages by increasing efficiency and reducing mean time to repair
- Reduced TCO by using one unified solution to license, install and manage multiple ITIL processes under one price point. OOTB content speeds time-to-value.
- ROI equal to 30% of IT budget in first year alone according to Gartner
IBM Maximo Application Suite is built on decades of global leadership of IBM Corporation in the field of service management, asset management and enterprise operations; receiving the trust and satisfaction of many customers around the world. Therefore, the signing of a strategic cooperation agreement between IBM and ESEC will help accelerate the deployment of these technology solutions for the Vietnamese industrial market. East Sea Energy Environment (ESEC) is a unit with many years of experience and has successfully implemented typical digital transformation projects for industrial customers. From the architecture of the IBM Maximo IT solution, combined with the expertise and market understanding of the ESEC engineering team, we not only provide a simple solution, but also provide in-depth advice and services suitable for each department and each need of the business, with the ultimate goal of providing a comprehensive, effective, reliable solution that best serves the sustainable development goals of the organization and business.
BD & MKT
